Not happy? We refund it.

Your first Hausley clean is risk-free. If you're not delighted, we refund it in full. No forms, no questions, no awkwardness.

How It Works

Three steps.

01 /

Book your first clean

Weekly housekeeping, deep clean, or one-off. The guarantee applies to all new clients.

02 /

We do the clean

Same standards, same team, same care.

03 /

Tell us within 48 hours

If anything wasn't right, email hello@hausleygroup.com within 48 hours of your first clean and we refund the full amount.

Why we offer it

Most cleaning companies hide behind contracts and complaints procedures. We don't. We believe that if Hausley isn't a fit for your home, you shouldn't pay to find out. So your first clean carries no risk — and the 1% of clients who claim the refund teach us something we couldn't have learned any other way.

The Fine Print

—Applies to your first booked clean only
—Must be reported within 48 hours of the clean
—Available to new clients only (one per household)
—Refund processed within 5 working days

Try us, risk-free.

Book your first clean →

Refer a Friend

Refer a friend, get £50 off your next clean. They get £50 off their first.

How it works →